Toyota's remedy for recalled pedals announced, dealers to remain open extended hours

Toyota's remedy for recalled pedals announced, dealers to remain open extended hours

Filed under: Recalls, Videos, Toyota

Jim Lentz, TMA USA President and COO, apologizes - Click above to watch video after the jump

Toyota announced early this morning exactly how it's going to repair 2.3 million Toyota brand vehicles affected by its latest sticking accelerator pedal recall. The fix involves installing a "precision-cut steel reinforcement bar" into the pedal assembly that will reduce friction between a shoe and the adjoining surface, the place where Toyota has found these defective pedals to be sticking. The automaker says the fix is "effective and simple" - it should take around 30 minutes to perform - and has been rigorously tested on pedal assemblies that have been known to stick. Since words only paint so clear a picture, we'll be searching for more visual evidence today of how the repair works, so stay tuned.

In the meantime, Toyota says owners of vehicles affected by the sticking pedal recall can expect a letter by mail sometime in the next couple of days with instructions on how to coordinate their repair with a dealer. Dealers, meanwhile, will remain open extended hours to perform the repairs, some even 24 hours a day. And for those owners whose vehicles are affected by both the floormat recall and sticking pedal recall, Toyota will try to coordinate only one trip to the dealer for both fixes.

Follow the jump for Toyota's official statement as well as a video released today in which Toyota Motor Sales President and COO Jim Lentz expresses some heart felt apologies to current customers.

[Source: Toyota]Continue reading Toyota's remedy for recalled pedals announced, dealers to remain open extended hours

Toyota's remedy for recalled pedals announced, dealers to remain open extended hours originally appeared on Autoblog on Mon, 01 Feb 2010 06:34:00 EST. Please see our terms for use of feeds.



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