Engine Still waiting on my SF turbo kit

I ordered gloss black pipes. They should look bad ass with my dark red car. You didn't happen to see any of those laying around did you? You don't have any other number's for stafford beside's 661.816.5444 do you? Oh and, is this an actual legit shop? Or a couple guys working out of a home garage?

yeah, except I'm not gonna go postal over it...

on some of the other boards i go to they have topics about reporting them to the better business buearu

like what boards?

They're legit bro... They're a smaller company, but these are their first big projects for turbo kits as far as mass distribution.

They hired 2 more guys, which Sean and I met last weekend... So they're getting caught up with all of the orders they got... They bought some new equipment to help speed things up as well... Stafford mentioned that they contracted an outside shop to do all of their installations now, because that ties them up for an entire day.

But like Sean said, call up Richard... he can get a hold of Mike on the nextel since its fairly difficult to get ahold of him.

good, they makes me feel better. Glad you guys have actually been there. I just wish I could get a hold of them.

http://www.7thgencivic.com/forums/s...97&highlight=sf

check that out. i am pretty sure that is what you want

Still waiting on my SF turbo kit

Well it's been about 5 months since I ordered and paid in full for my SF turbo kit. (Feb 6th, 2003). And I still don't have it. I've spent the last 2 weeks trying to get a hold of Stafford, but they won't answer the phone and won't answer my e-mails. I've left several messages, they've called me back twice, but haven't left messages like I've asked them too. I call them at least 10 times a day 5 days a week, and they won't answer their phone. They told my 2 weeks ago that they had a tracking number for me, but they could give it to me cause they were having computer problems and that was the last I heard form them. It was suppoesed to take 4-8 weeks. They kept telling my after the 4 weeks every week that it was gonna be ready the next week, now it's 5 months later and I've lost all contact with them and they have my $3500. This really sucks. I sure hope they come through for me. Also they closed they're website down, so now I can't talk to the other customers to see what their status is. I beyond pissed. I've been one of the most patient ones. I don't want my money back, I just want my turbo kit, and alc/inj kit.

lol... this brings back memories...

hey what color pipes did you order? blue or what? i think last week i saw a kit and they told me it was for the corolla... they actually have two kits waiting to be shipped out... i think it was missing a part or two... just waiting for it to arrive...

call them early in the morning... like 9-11am... and you should be able to get a hold of em...

or call richard at... 661-213-7801 he is "SF's spoke person"? something like that...

he knows how to get a hold of him via nextel...

and yes... their computer went down... got hacked or something... or was it a virus? and they even lost my info... tsk tsk...

Absolutely... I couldn't agree with you more. Stafford is a really nice guy, however I think he got himself overwhelmed with orders and doesn't have a good method of keeping his customer's updated.

I talked to him about that last weekend.... told him I have a solution to solve that.. Its what I use for my business.. The tracking system that the customer's can log into via the web and see the status of the orders while I process it.

Even a simple email does the trick for my customers.

I should have one of you guys run over to SF, tell them I sent you over there to pick up my kit for me, take the $100 I paid for shipping, then send it to me........lol

don't these "companies" know ANYTHING about customer service??

ha!....they know nothing about customer service. When you do get a hold of them, they make you feel like you're bothering them. Like " sorry, didn't mean to call about the stuff I've been waiting half a year for, call you in 2005" WTF! There's one guy there I talked to though he was REAL cool and helpful though. I didn't get his name, but whoever usually answers the phone is so quick to hang up. It's not like they're busy getting everyone's kits done. Let me stop bashing them, cause if they send me an awesome kit, I'll be the first to get on here and gloat to everyone about it. But if not....

Yeah, I'm happier every day I havent bought that kit, much more neg. than pos. feedback on it. I think I'll just get the tC...

I think they weren't quite ready to open a website so soon. At least, all the negatives I've read are problems with customer services and not with there products. I'd rather wait a little longer for the quality. But I agree completely that an occassional email update would be nice.

Not only comsumers that bought directly from them but vendors.

http://www.7thgencivic.com/forums/s...ad.php?t=159606

well.. i have pics of the shop somewhere... ill have to find it... wait.. i even took mini movies of it...

yes its legit... i remember back then when i didnt see my car for 2 months... haha...

dont worry... ur kit is in there... i remember seeing some blue, red and pretty sure black ones... cuz i asked mike jr.. and he told me that theres two rolla kits in there...

max is one of the new guy... and some other guy... i dont remember his name... but... the shop looks cleaner then before... but still busy.

Believe me I will!!!!!

Here talk to this guy from NC

http://www.newcelica.org/forums/mem...nfo&userid=2114

Or post check and post in this thread

http://www.newcelica.org/forums/sho...threadid=138128

Hope that helps bro ...

Im sorry but if I didn't have it, I would have sued by now (though this is coming from somebody that just wasted 700 dollars).

I'mgoing to TRY to install it myself, even though, I hav NO idea what I'm doing. I mean, routing the pipes should be easy, but I'm a little skeptical on installing the fuel system. But o-well I'm gonna do it. I just hope it comes with directions.

Even i would install it myself. The only thing thats tricky is drilling a hole for the oil line....better find a friend to do that.

Man I wouldn't be so damn patient lol, I would've called my attorney to take matters in the case but eh hopfeully you'll get it homie just hang in there.........even though 5 months seem quite a long time for a turbo to ship in and more if it's nationally

here ya go... someones kit is in there...

http://www.7thgencivic.com/forums/s...ad.php?t=159625

you bet........ I still haven't ran it since I put in the clutch/flywheel/shortshifter. It's been so long since I've ran my car at the track.

Good luck with everything matt, I hope you get your kit soon. You'll definatly have to come up around this way and show me your rolla when its all turbod!!