VIDEO: Toyota dealer employees caught snooping through customer vehicle, watching por

VIDEO: Toyota dealer employees caught snooping through customer vehicle, watching por

Filed under: Maintenance, Trucks/Pickups, Videos, Toyota, Carsumer Advocacy

Click above to watch video after the jump

Have you ever had the feeling that the service guy at your local dealership is rummaging through your things? Perhaps even a few quarters are missing. A guy named Jason knows all too well about dealership employees going through his stuff - on two different occasions, Jason noticed that things were missing from his Toyota Tundra after getting it serviced at Hampton Toyota of Lafayette. One time, over $10 in quarters were reportedly stolen, and the next time, Jason says about half his quarters were gone.

After complaining about his problems to dealership management, he received no response. So he rigged a digital video camera to the passenger side door and recorded his Tundra's next service appointment. What he saw from the video footage was priceless. In one video clip, the technician rummages through his pills, even licking the medicine's residue on his hand. He also takes some quarters from the truck. Videos that were later removed from YouTube reportedly shows one man watching what sounds like pornography on a diagnostic computer.

Instead of again complaining to dealership management, this time Jason took the DVD to the local media, and sent a copy to the owner of the dealership, along with a letter detailing what happened to him. Consumerist reports that the dealer's owner immediately fired the three workers caught on video, along with the service manager that ignored his complaints. Jason also received an extended warranty on his truck for his troubles. Hit the jump to view the videos showing the technician rummaging through Jason's things. Hat tip to FaLex!

[Source: Consumerist]Continue reading VIDEO: Toyota dealer employees caught snooping through customer vehicle, watching porn

VIDEO: Toyota dealer employees caught snooping through customer vehicle, watching porn originally appeared on Autoblog on Tue, 07 Jul 2009 19:28:00 EST. Please see our terms for use of feeds.



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They purposely screw with other stuff too to make you come back. They unplugged and mixed up sockets in the center console when my friend brought his Camry in to get something else unrelated fixed. We knew what the problem was and corrected their "mistake". I don't trust the stealership at all.

i did that shit all the time. QQ. i would be in a customer car in the carwash and would go through the center console looked for cd's and stuff. i put it all back but i was just snooping...cant help it. what do you expect? its not lexus